The "Aftersales Training for Growth and Profit" programme has been designed to suit your business. As an IMI Approved Assessment Centre, with accredited training courses, we can offer solutions to your training needs for individuals, specific groups and even create and implement your own training academy. The focus of the "Aftersales Training for Growth and Profit" is to address the competitive environment we find ourselves in today by maximising the effectiveness of staff. This can be achieved by developing the personal skills, attitude and growth of individuals within departmental teams to ensure that each individual contributes more to the growth of the business. o Fast-Fit Centre Management o  Face to Face Selling Skills for Aftersales o Handling Difficult Situations o Customer Service Excellence